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Best Order Management Software of 2021

Start your search here for website builder software with the best order management tools. Our software reviews are written by experts who have spent 357 hours researching and analyzing every little detail about the top order management tools on the market. Compare order management tools, facts and figures to find the right fit for your business.

1

Webflow Review

by Webflow, Inc.
4.5
Metascore
based on333 reviews
Metascore
2

Shopify Review

by Shopify Inc.
4.4
Metascore
based on10,674 reviews
Metascore
3

Wix Review

by Wix.com, Inc
4.3
Metascore
based on16,521 reviews
Metascore
4

BigCommerce Review

by BigCommerce Pty. Ltd.
4.1
Metascore
based on1 review
Metascore
5

Squarespace Review

by Squarespace, Inc.
4.0
Metascore
based on1 review
Metascore

What is Order Management?

Besides managing products, perhaps the most vital aspect of running a business is executing post-sales processes such as fulfilling orders and shipping them. The purpose of an order management system is to deliver an organized structure to these processes and ensure that customers receive their purchases safely. From the moment an order has been placed, an order management system allows businesses to track, manage, and ship out items with ease. 

The core features of a robust order management system include cancelling and refunding orders, generating shipping labels, and displaying customer details and payment statuses. It also notifies store owners that an order has been placed and customers that their order has been received. 

What are the Benefits of Order Management?

  • Improves business efficiency through automation

  • Reduces manual processes and human errors

  • Businesses have 24/7 access to order and customer details

  • A centralized view of all orders and their statuses