Zoho Projects Review

by Zoho Corporation
3.9/5
Layer 1
Offers free trial

Zoho Pros and Cons

RESULTS Score

3.9/5
Lydia Pang

reviewed by

Lydia Pang

Pros

Kanban and Gantt charts
Task management
Budget management
Time-tracking
Strong communication capabilities
Resource management

Cons

The interface is somewhat outdated

Overview

Zoho Projects is a well-featured and affordable project management software. It offers plenty of features, including Gantt charts, budget management, and communication tools. Zoho Projects would be well suited for start-ups and small businesses.

The user interface looks like it has not been updated in a while, which may require users to familiarize themselves with the software. It also has some catching up to do in terms of integrations.

In this Zoho Projects review, we will explore project management features, pricing, ease of use, customer support, add ons, and more. 

Zoho Project Task Management Screenshot

What is Zoho Projects?

Zoho Projects is part of a software suite by Zoho Corporation. The company itself was founded in 1996 by Sridhar Vembu and Tony Thomas. Zoho Projects is focused on helping businesses plan and organize projects, collaborate amongst team members, and track work efficiently. Zoho Corporation has products for CRM, marketing, sales, collaboration, finance, HR, and IT. The company’s products are used by over 50 million people worldwide.

Facts and Figures

Employees10.000
Customers Worldwide13000000
Founded1996
FounderSridhar Vembu, Tony Thomas
HeadquartersChennai, India and Pleasanton, California, USA
CEOSridhar Vembu

Zoho Projects Project Management Features

Zoho Projects facilitates collaboration with project management features such as Gantt charts, time-tracking, project budgeting, issue tracking, capacity management, and more.

Project Planning

Zoho Projects helps businesses to become more effective at project planning. Users can assign and automate tasks, keep track of progress, and they have access to the Kanban and Gantt overview. 

The Reports & Charts section in Zoho Projects allows users to visualize the progress of tasks. They show every detail of the project, including milestones, task lists, the percentage completeness, overdue tasks, and task dependencies. 

The Kanban board shows tasks as cards, allowing users to visually organize and manage work. The cards can also be moved using drag and drop, which automatically updates their status. 

All projects are located in one central place and task assignee information and deadlines are also found here. This way, tasks can be easily broken down into smaller manageable work items, so deadlines are never missed.

Zoho Projects Blueprint helps teams create automated workflows through statuses and transitions. A status reflects what stage a task is in while a transition shows what is required for the task status to progress from one stage to another.   

The Progress Tracker from Zoho Projects shows teams how much work has been completed and how much still needs to be done. This is useful as it provides managers with an overview of the project’s status and helps them plan accordingly. 

Communication & Collaboration

Zoho Projects provides businesses with useful communication tools to make collaboration a breeze.

Team members can use the in-built chat to ask questions to each other or instantly discuss project concerns. If users want to make changes or update projects, they can also easily communicate this with other team members using the chat. 

Team members can share files with each other or with individuals outside the project portal. 

There are two types of users in Zoho Projects: Portal users and Client users. Portal users are employees, while Client users are external members who can access work on projects.

The project-related forums allow team members to communicate about work and they also have the option to leave comments directly under each task. 

Resource Allocation & Planning

Zoho Projects offers time-tracking, project budgeting, and capacity management so users can track the progress of work, allocate resources efficiently and manage them properly throughout projects. 

Zoho Projects offer time-tracking through its timesheets. Record the start and end times of tasks or just the duration of them.

Businesses can easily manage budgets and reduce budget overruns thanks to the budget status report from Zoho Projects. Multiple currencies can also be set for projects happening in different countries around the world.

The resource management report shows which team members are tasked with too much work, not enough work, and the right amount. The idle time is also reflected. This information can be viewed in the Resource Utilization Charts.

Agile Project Management

Zoho Projects is not an all-round technical tool, but software development teams can use specific Scrum processes and track issues.

Using the Kanban board, users can set up Scrum boards to plan and manage sprints. 

Zoho Projects has an IssueTracker. This tool helps teams submit, track, and fix potential problems that may arise in software development projects. 

Zoho Pricing

Layer 1
Offers free trial

Zoho projects offer a free plan and four pricing plans. The paid plans can be paid monthly or annually. 

Free

Two projects
Three users
10 MB file storage
Gantt Chart View
Calendar & Forums
Google Apps integration
Document sharing
Zoho CRM and Zapier integration
Personalized status options

Standard

from $3 per user, per month

All the Free features
6-10 users
10 Projects
Five project templates
5GB file storage
Custom status for tasks & projects
Issue tracker module
Task dependency
Subtasks
Sync Google Tasks
Time-tracking

Express

from $4 per user, per month

All the Standard features
12-50 users
Unlimited projects
10 Project templates
20GB file storage
Recurring tasks
Custom views
Interactive Gantt charts
Zoho Invoice/Books Integration
Timesheet approval
Business Hours customization (holidays, weekends)

Premium

from $5 per user, per month

All the Express features
15-100 users
20 Project templates
100GB file storage
One free training session
Task Automation
Task Rollup
Business Rules & Automation for Issues
Project Resource Utilization
Work - Planned Hours (Planned vs Actual Report)
Four types of Dependencies
Project budget

Enterprise

from Contact Zoho Projects for custom pricing

All the Premium features
From 20 users, unlimited scalability
30 Project templates
120GB file storage
Two free training sessions
Global Gantt chart
Global Resource Utilization
Inter-project dependencies
SLAs for issues module
Personalized web domain
Roles and profiles
Critical Path in Gantt chart
Visual comparison of planned and actual schedule
Teams - custom user groups

Zoho Projects Security

Zoho Projects has a number of security features to protect its users and their information. 

  • Secure facilities: All the facilities are protected 24/7. Security procedures include video monitoring, fire/flood/theft monitoring systems, and biometric access. The latest encryption and intrusion detection technology is also used.
  • Two Factor Authentication (TFA): Once TFA is activated, anyone that tries to log in from an unrecognized computer will be required to provide additional authorization.
  • GDPR: Zoho Projects is fully compliant with the General Data Protection Regulation. The company has raised awareness of GDPR, and its employees are fully trained in handling data appropriately. To make their users' lives more comfortable, they have also implemented new features to give users more control over their data, allowing them to become GDPR compliant.

Zoho Projects Integrations

Zoho Projects offers a number of integrations that are dependent on the company's chosen pricing plan. Some of the applications are from the Zoho Corporation suite, such as Zoho CRM, Zoho Sprints, and Zoho Invoice. 

Integrations outside of Zoho’s ecosystem include:  

  • Google Drive
  • Gmail
  • Google Calendar
  • Office 365
  • Slack
  • MS Teams
  • Bitbucket
  • Github
  • Zapier

Interface

Zoho Projects has a functional, yet dated interface that has some catching up to do on the design front.  

After signing in, the dashboards provide an overview of all the projects, and users can customize their own dashboard to show what work items need to get done. The menu on the left side is used to navigate through a particular project. 

Mobile Apps

Zoho Projects has apps for iOS and Android. Users can create new tasks, check updates, and log time, all on the go. It is important to note that the functions on the mobile apps differ from the desktop version. 

Zoho Projects Support

These are the following support options available from Zoho Projects: 

  • Getting Started Guide: There are tutorials and screenshots to help users find their way around the software.
  • Help Videos: These videos are arranged into two categories, “Help Videos” and “Tips and Tricks.”
  • User Forums: The forums are a nice way for users to share their feedback and experiences using the software.
  • Blog: Users can read various articles that cover many different topics.
  • Direct Support: Users can send an email to the support team, request a callback, or fill out a request form on the Zoho Projects website. 

Zoho Project Alternatives

If companies feel that Zoho Projects does not meet all of their requirements, here are few other alternatives: 

Verdict

Zoho Projects is a feature-rich project management software that offers good value for money. The software provides Kanban boards, Gantt charts, automation, budget management, time-tracking, and resource management. There are also good communication tools available. Zoho Projects enables users to organize their projects efficiently and clearly. The software would be suitable for start-ups or small businesses. 

That said, Zoho Projects has an outdated interface that may require some familiarization from users. The list of integrations is also not as extensive as other project management software providers. 

FAQ

Zoho Projects is a web-based project management software. It offers a wide variety of features. A free plan is available, and the overall pricing is quite fair. 
After signing up for the Free plan, it can be used forever. Check out the full pricing guide above for further details. a
Only the portal owner can upgrade the plan. That said, businesses can upgrade from one plan to another anytime.