Trello Review

by Atlassian Corporation Plc
starting from$0
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Offers free trial

Trello Pros and Cons


Lydia Pang

reviewed by

Lydia Pang


Kanban board
Good for organizing tasks
Collaboration possibilities
User-friendly design


No Gantt charts, time tracking, or budget management
Not suitable for large projects


Trello is a Kanban-based project management tool that allows teams to keep track of tasks as they progress from one stage to the next. It gives teams a visual overview of a project's status and allows project managers to assign tasks, set priority statuses, and more. Trello offers a free plan and is best suited for small to medium businesses. 

Trello only offers the Kanban method of viewing a project. The software also lacks advanced features such as time-tracking and reporting, which may not be suitable for teams who need to manage larger and more complex projects.

In this Trello review, we will explore project management features, pricing, ease of use, customer support, add ons, and more. 

Trello Kanban Board Screenshot

What is Trello?

Trello uses the Kanban method and is a useful tool for visualizing projects and managing tasks. It was developed by Frog Creek Software in 2011 and then acquired by Atlassian in 2017. Trello is used by more than 50 million users worldwide to organize their work. 

Facts and Figures

Customers Worldwide170.000
FounderMike Cannon-Brookes, Scott Farquhar
HeadquartersSydney, Australia
CEOMike Cannon-Brookes, Scott Farquhar

Trello Project Management Features

Work items can only be displayed as Kanban boards, which helps teams collaborate more effectively. Functions such as task planning and time-tracking can only be done through integrations.

Project Planning

Each project is represented on a different board in Trello while tasks with their details appear as cards within each board. Moving the cards is easy as Trello has a drag and drop system. The software also offers customizable templates for different purposes. 

Trello boards function according to the Kanban method. Tasks lie in columns and each column can be labeled ‘To Do’, ‘Doing’, and ‘Done’. These labels can differ according to different teams requirements.

Trello is great for managing tasks. Work items can have due dates, assignee details, labels, and file attachments. Team members are also able to add checklists to cards and leave comments within cards (tasks).

Communication & Collaboration

Teams are able to collaborate and communicate in Trello even though the software does not provide in-built messaging.

Team members can easily share files with each other by uploading them directly to tasks. Trello also allows users to post links to external file-sharing applications such as Google Drive. 

Access to boards (projects) can be given to clients and contributors. It is also possible for team members to restrict access. For example, a specific contributor will only be given access to a project that is relevant to them. 

Team members can ask questions and leave comments under the 'Discussion' section within each task card. Team members who are tagged or assigned to that task will automatically receive notifications whenever there are new updates. 

While users can jot down notes under each task, there is no separate area for these notes to be stored. 

Agile Project Management

Trello can be used for agile project management to a certain degree but it is not specifically designed to deal with agile processes. 

Agile teams can turn Trello’s Kanban board into Scrum boards which will allow them to plan sprints effectively. 

Trello can be used for issue tracking as software teams can create and manage tickets that pertain to development issues in projects. 

Trello Pricing

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Offers free trial

Trello has a free plan and three paid plans. The subscriptions are available as either monthly or annual plans. 


Unlimited personal boards, lists, and cards
Ten team boards
One Power-Up (features/integrations) per board
Simple automation
Commands for one card button, one board button, and one rule per board
50 command runs per month
2-Factor authentication
File attachments up to 10MB


from $5 per user, per month

Intended for individual users
File attachments up to 250MB
Three Power-Ups (integration) per board
Custom board backgrounds
Extra stickers and custom emoji

Business Class

from $12.50 per user, per month

Unlimited personal boards, cards, and lists
File attachments up to 250MB
Priority support
View-only permissions
Custom backgrounds and stickers
Unlimited team boards
Board collections
Unlimited Power-Ups (integrations)
Custom fields
List limits
Card repeater
Calendar view
Map view
Automation tools
Custom field actions
Email notifications
HTTP requests
Advanced admin and security features


Contact Trello for custom pricing

All of the features of Trello Business Class
SAML SSO via Atlassian Access
Power-Up administration
Attachment restrictions
Organization wide permissions
Organization visible boards
Public board management

Trello Security

Trello takes privacy and security very seriously. The company protects its customers through these ways:

  • Trello uses Transport Layer Security (“TLS”), Advanced Encryption Standard (“AES”) encryption and 2-Factor Authentication.  
  • Regular data backups are done and data is stored on Amazon Web Services’ (“AWS”) EC2 in multiple secure off-site locations.
  • Testing for vulnerabilities is regularly done.
  • Trello is fully compliant with the General Data Protection Regulation. 

For further information, check out the security guide available on the Trello website. 

Trello Integrations

Trello is fundamentally a simple project management tool with basic in-built features, but also officially supports a broad range of integrations (called “Power-Ups”) to extend its overall functionality. 

Keep in mind that Trello’s “Power-Ups” are limited according to the pricing plan chosen for a Trello account. 

  • Slack
  • Google Drive
  • CloudApp
  • Dropbox
  • Adobe XD
  • Hootsuite
  • JIRA cloud
  • Confluence Cloud
  • Mailchimp
  • Github


Much of Trello’s popularity comes from its ease of use. The software is clearly structured and visually appealing. Navigation is intuitive and there is drag and drop functionality. 

The home screen shows recently viewed boards, templates, personal and team boards. Keyboard shortcuts and the notification icon are located at the top right. The ‘i’ icon offers additional information about the tool, including helpful tips on how to make the most out of Trello.

Mobile Apps

Trello is available on iOS and Android devices. Users can create and manage tasks, as well as add checklists, labels, and due dates to them. It is also possible to receive notifications to stay up to date when team members update the boards and complete tasks. Trello works offline so users can add information or make changes while being on the go. Changes will be reflected as soon as there is an internet connection again. 


Trello provides a Knowledge Base that contains articles on the most common questions and problems that users have about the software. In addition, there is a community forum and a blog that shares information about product updates, productivity tips, board ideas, and more.

Trello offers direct support through emails and users can also fill in the contact form available on Trello’s website. 

Trello Alternatives

For teams that require a most robust project management tool, here are a few other alternatives:


Trello is popular and widely used project management software, with over 50 million users worldwide. It helps teams collaborate and manage work through the Kanban method. Trello has an intuitive interface and is best suited for small to medium businesses. The software utilizes drag and drop functionality which makes it easy for users to move cards and track work through different stages. 

That said, Trello is not equipped to handle large, complex projects as it lacks more traditional features such as time-tracking and Gantt charts.


Trello is straightforward to use and users do not need to invest a huge amount of time learning how to use the software. After signing in, users can start by creating some lists with tasks that need to be tracked and completed within a timeframe. 
Trello offers a free plan as well as three pricing plans. Trello Gold costs $5/month and it is intended for individual users while the business class plan costs $12.50/user/month. Last but not least, the Enterprise plan costs $17.50/user/month.