monday.com Review

by monday.com, Ltd.last updated October 13th, 2020
4.2/5
starting from$39
Layer 1
Offers free trial

monday.com Pros and Cons

RESULTS Score

4.2/5
Lydia Pang

reviewed by

Lydia Pang

Pros

Flexible and adaptable for different projects and teams
Powerful work automation recipes
Visual representations of data
High level of customization
User-friendly
Offers a two-week free trial

Cons

No in-built messaging system
Charges “per group of users” and not “per user”
Expensive for smaller companies and organizations

Overview

monday.com is a project management tool that simplifies and streamlines work practices. It adapts to all kinds of projects and management styles, including Agile methodologies, marketing and advertising, HR operations, and more. monday.com boasts features such as Kanban boards, Gantt charts, task management, work automation recipes, time-tracking, and project budgeting tools. It also has an attractive, user-friendly interface and is rich in functionality, making it easy for users to manage their work. 

Many project management tools offer free plans; however, this is not the case for monday.com. monday.com also uses a “per-group” pricing system, so teams of 16 pay as much as teams of 20. For features such as instant messaging, teams will have to download a third-party messaging client such as Slack. monday.com is best suited for teams of all sizes that require a comprehensive project management tool.

In this monday.com review, we will explore project management features, pricing, ease of use, and more. 

monday.com website screenshot

What is monday.com?

Founded in 2012, monday.com started as an internal collaboration tool for the Israeli company Wix.com. After founders Roy Mann and Eran Zinman experienced firsthand the challenges of managing multiple projects while trying to keep everything organized, they decided to create their own project management solution. monday.com secured $1.5 million in funding during their first seeding round. 

For close to a decade, monday.com has helped teams worldwide manage their work and track projects. Some of their customers include Uber, Adobe, Hulu, and IBM. 

Facts and Figures

Employees470
Founded2012
FounderRoy Mann, Eran Zinman
HeadquartersTel Aviv, Israel
CEORoy Mann

monday.com Project Management Features

monday.com is a scalable and adaptable software for all types of project management. Most of its features are designed for customization so that different project needs are readily met. The team can use Kanban boards and Gantt charts to manage tasks, monitor progress and stay ahead of schedule. monday.com features powerful workflow automation recipes, as well as collaboration tools such as discussions and file-sharing that ensure teams always stay connected. Advanced budgeting tools also help project managers keep projects within budget and delivered on time. 

Project Planning

From Kanban to Gantt charts, monday.com features different work approaches to help teams stay on top of their tasks and strive towards project goals. Project managers can create tasks and assign team members, due dates, and priority statuses. Team members can also jumpstart projects by selecting one of monday.com’s customizable templates and transition tasks smoothly from one stage to another with workflow automations. 

Gantt Charts

The Gantt chart is an excellent tool for obtaining a visual overview of a project’s progress and the tasks required to complete the project. monday.com’s Gantt charts, also known as the Timeline view, helps project managers manage work and assess overlaps in work processes, the amount of workload each team member has, and color-code tasks. Teams on the Pro and Enterprise plans can also set project milestones.

If there are multiple timelines within a project, monday.com allows teams to display all of them in a single view. Project timelines can be exported to Excel if necessary.

Kanban

monday.com’s Kanban boards allow the team to view workflows as columns and tasks as cards. Users can change a task’s status by dragging and dropping it between columns. Clicking on a card also brings up a popup window where users can add more data fields, such as due dates, reminders, and assignees. Team members also have the option of attaching files. 

Task Management

monday.com has no shortage of task management features. A huge project can be broken down into sub-tasks that can be created and assigned to the relevant team members. Project managers can also assign priority levels, statuses, and deadlines to the tasks. Individual users can create a time estimation column that indicates the amount of time needed to complete a task. 

monday.com offers customizable templates that span various fields, from social media marketing to event planning to construction schedules. Teams can select a template from monday.com’s template collection and get started right away. Once set up and adapted to a user’s preferences, the templates and boards can also be duplicated and reused for future projects.

monday.com boasts a huge collection of work automation recipes that reduce the need for manual tasks in the workplace. The tool features over a hundred work automation templates and each can be customized to granular detail. These pre-built recipes can also be supplemented with code-free custom automation recipes. Some work automation recipes include assigning repeating tasks to team members and receiving notifications for task deadlines.

Communication & Collaboration

The collaboration features of monday.com are seamlessly integrated into the experience of using the software itself. Discussions are threaded and occur right within tasks, ensuring feedback is always contextualized. Files can be uploaded in four different ways, and teams can collaborate with external vendors by creating shareable boards and providing them with appropriate access to projects.

File Sharing

Teams can upload files to monday.com in four areas: the updates section, the info boxes, the status box, and the file column. Users can upload files directly from a computer or via a third-party application such as Google Drive, Dropbox, or OneDrive. The maximum file size per item is 500MB, but teams can choose to compress files larger than 500MB into a zip file.

Once a file is uploaded, users can comment, tag another user, and give feedback via the annotation feature. 

monday.com facilitates cross-collaboration between teams by enabling them to share boards and project files. By creating a shareable board, teams can invite external collaborators to view, edit, or simply access the board by sending them an email invitation. However, guests cannot create new boards, invite other guests, be added to teams, or view any information they were not given access to. 

Discussion

In monday.com, all feedback is contextualized within the task. All tasks feature a dedicated comments area that enables users to communicate with each other. Users can also tag other team members with the @ symbol. monday.com also supports rich text formatting, so users can highlight the key sections of their comments. It is also possible to add files and GIFs. 

Resource Allocation & Planning

monday.com helps project managers keep track of the two most important resources within a project: time and money. Individual users can start and stop a timer which manually logs time spent on tasks. Project budgeting features such as the Formula column allows project managers to track expenditures and gain a clear overview of project expenses. 

Time-Tracking

monday.com has time-tracking tools available to users of the Pro and Enterprise plans. When a task is assigned, the user can start a timer which automatically logs how much time is spent on the task. The timer can be stopped and restarted any time. The time-tracking column can also be exported to Excel. 

Finally, project managers can enter hourly billing rates, which is useful for calculating invoices for freelancers and other hourly contractors.

Managing a budget in monday.com is easy. Project managers can enter different types of expenditures into the number columns, such as estimated cost and actual cost. There is also the option to change units, functions, and even create new measurements altogether. 

On the Pro plan, project managers can balance a budget in the Formula column by managing calculations across several columns. It functions similarly to an Excel spreadsheet and can perform arithmetic operations.

Agile Project Management

monday.com is a great Agile project management tool as it emphasizes flexibility and adaptability. It allows teams to set up projects and customize workflows according to the Scrum framework. Teams can manage IT orders, software updates, product development, and more. With templates such as issue tracking and sprint backlog, IT teams can also get started on their projects right away.

Issue Tracking

By customizing a Kanban board, team members can easily report and log bugs in one place. monday.com allows teams to visualize the big picture, keep track of what’s in production, and what needs to be worked on. Bugs and issues can be filtered by labels such as “Open”, “Closed”, and “Done”. To provide more context, videos, screenshots, and files can be uploaded to provide more context. 

monday.com offers teams the tools to manage IT orders, tech deployment, and software updates. Teams can manage an IT project lifecycle within the platform, such as implementing new systems, coordinating requirements with stakeholders, and linking project progress with dependencies. 

monday.com also offers a range of IT operations templates, such as a software updates template, IT orders template, and a tech deployment template.

monday.com Pricing

Layer 1
Offers free trial

monday.com does not offer a free plan, but all paid plans come with a two-week free trial. Instead of charging per user, monday.com’s pricing structure jumps in intervals to include a certain number of users (e.g. up to 5, 10, 15 users, and so on). On the same plan, a team of 16 will have to pay the same amount as a team of 20. All plans are billed on a per month basis. 

On the Basic plan, teams gain access to unlimited boards, Kanban view, 5GB of file storage, and one week of activity log. Teams on the Standard plan and above unlock features such as Timeline and Calendar views, private boards, advanced project budgeting tools, and integration actions. All prices displayed below are for teams with up to five users. Visit monday.com’s pricing page for more details. 

Enterprise

Contact monday.com for exact pricing

All the benefits of the Pro plan, and
250,000 integration actions
250,000 automation actions
25 boards per dashboard
Single sign-on
Audit log
Session management
HIPAA compliance
99.9% uptime SLA
Advanced account permissions
Tailored onboarding

Pro

20 per user, per month

All the benefits of the Standard plan, and
Chart view
Formula column
Custom tags
Private boards
25,000 integration actions
25,000 automation actions
10 boards per dashboard
Google authentication

Basic

from $10 per user, per month

Unlimited free viewers
Unlimited boards
Over 20 column types
iOS and Android apps
Kanban view
Embedded forms
5GB file storage
1 week of activity log
Two-factor authentication
24/7 customer support

Standard

12 per user, per month

All the benefits of the Basic plan, and
Timeline view
Calendar view
Map view
Advanced search
Forms customization
50GB file storage
Unlimited activity log
250 integration actions
250 automation actions
3 boards per dashboard

monday.com Security

monday.com has taken robust security measures to ensure that customer data is protected at all times. monday.com encrypts all data at rest with AES-256 and data in transit with TLS 1.2. It also adheres to the GDPR, ISO/IEC 27001, and ISO/IEC 27018.

All of monday.com’s servers are hosted on Amazon AWS infrastructure and Google Cloud Platform. The servers are located in a top-notch facility with 24-hour video surveillance of all entrances and exits. They are also protected with built-in fire, water, and smoke detectors. All critical data is backed up every five minutes and non-critical data on a daily basis. Backups are encrypted and distributed to various locations where they are retained for 25 days.

monday.com’s employees only have access to customer data if it is necessary to solve client-related issues. Finally, monday.com also provides SAML Single Sign-on and two-factor authentication.

monday.com Integrations

monday.com offers a range of third-party integrations, such as Slack, Asana, Gmail, and others. These integrations work seamlessly with monday.com’s software, ensuring a pleasant work experience for all of its users. Here are some integrations teams may consider:

  • Zendesk
  • Salesforce
  • Asana
  • Trello
  • Github
  • Basecamp
  • Github

Interface

monday.com utilizes a clean and simple interface so that teams can give their fullest attention to their projects. monday.com uses vibrant colors not just for aesthetic purposes but also for color-coding and highlighting workflow processes. Its icons are intuitive and easy to use, requiring almost no learning curve to use them at all. 

The overall design of monday.com is modern and inviting, but the colors can be distracting and overwhelm a user. monday.com also offers customizable templates to allow users to get started quickly. With over 70 templates to pick from, every team can find a template that suits their needs.

Mobile Apps

monday.com is a cloud-based project management tool that works on mobile and tablet devices. The monday.com app is available on iOS and Android and syncs seamlessly across all devices as long as there is a connection to the internet. Both iOS and Android versions are rated highly on the App Store and Play Store. 

monday.com Support

Teams using monday.com can enjoy a range of customer service options: 

  • Knowledge base: Teams on monday.com’s Basic, Standard, Pro, and Enterprise plans have access to the knowledge center where common questions and answers can be found. There are also video tutorials and webinars aimed at helping teams learn the ropes of monday.com.

  • Community forum: The community forum is made up of monday.com users and experts. Teams can post general queries on the forum and receive support from the community.

  • Direct support: Though monday.com does not provide phone support, teams can contact monday.com via email or form submission. The customer success team is available 24/7 and aims to answer every email within 10 minutes.

  • Tailored Onboarding: Companies on the Enterprise plan have access to customized onboarding where specialists from monday.com will provide in-depth training and guidance.

monday.com Alternatives

While monday.com is a powerful project management application, it might not be cost-friendly for all teams. Some inexpensive project management solutions include:

Verdict

monday.com is a great work collaboration tool that is best suited for companies that are looking for a comprehensive project management software solution. It boasts many useful features, and its customization options gives companies the flexibility they need to adapt the software for their business needs. monday.com’s key strengths lie in its appealing user interface and the assorted ways to view and analyze data. Teams can also set up custom workflows, track time and expenses, share files, and collaborate with external partners. 

One thing to note is that while most project management tools charge per user, monday.com’s pricing is structured by intervals of 3, 5, 10, 50, and 100 users. For example, teams of 16 would pay as much as a team of 20. While there is also no in-built messaging, teams can use a Slack integration to collaborate and communicate with each other.

FAQ

monday.com is a project management and work collaboration tool that is highly customizable and adaptable. It takes complex project data and transforms it into visually appealing work methodologies such as Kanban view and Gantt charts. Loaded with work automation recipes, it can also create and assign tasks to team members.  
monday.com has no free plan but does offer a two-week free trial to companies who are considering making monday.com their main workspace. For the Basic plan, prices start at $39 per month if billed annually for five users. For the Standard plan with some extra features, it costs $49 per month for five users. Visit monday.com’s pricing page for more details.   
For teams looking for a tool to better plan, organize, and execute projects, monday.com is a great candidate. It possesses the basic functions of a project management software such as task creation and assignment, calendar scheduling, and time and budgeting features. monday.com can be used for HR, product development, marketing and advertising, and more.