18 Best Workflow Management Tools & Software of 2021

Start your search here for project management software with the best workflow management tools. Our software reviews are written by experts who have spent 357 hours researching and analyzing every little detail about the top workflow management tools on the market. Compare workflow management features, facts and figures to find the right fit for your business.

What is Workflow Management Software?

Workflow management refers to the practices taken to optimize business processes in order to maximize efficiency. It frees up employees from tedious tasks and removes unnecessary steps in slow work processes. 

Having optimized workflows is key to a business’ health. Many companies therefore opt for project management software that centralizes their work processes and streamlines repeatable business tasks. 

Examples of Workflow Management Software Use Cases

Component Function
Employee onboarding Setting up an automated workflow for getting new employees familiarized with current business practices
Purchase approval requests Employees can set up automated purchase requests that go directly to project managers
Vacation approval requests Employees can submit vacation requests automatically
Automated reminders and deadlines Users can create automated reminders that remind them of an upcoming deadline
Customer support Companies can take advantage of automated customer support chatbots that assist customers with queries

Benefits of Workflow Management Software

Workflow management saves time by reducing bottlenecks. With a workflow management system set in place, employees can also manage their own workloads and leave project managers to focus on the bigger picture. Other benefits of workflow management include:

  • Reduced paperwork and time spent in meetings 
  • Reduced human error while tasks are handed over from a team member to another
  • Highly customizable and adaptable so businesses can set up workflows that are most suitable for their routines
  • Increases organizational visibility 
  • Combines the use of multiple tools and software into one

Most project management software include workflow tools as a feature. They range from notifying users about upcoming deadlines to executing repeatable tasks. Whatever needs a business has, there is a project management software that has the right workflow system that can fulfill that need.