9 Best Issue Tracking Tools & Software of 2021

Start your search here for project management software with the best issue-tracking tools. Our software reviews are written by experts who have spent 357 hours researching and analyzing every little detail about the top issue-tracking tools on the market. Compare issue-tracking features, facts and figures to find the right fit for your business.

2

monday.com Review

by monday.com, Ltd.
4.5
Metascore
based on6,693 reviews
Metascore
3

Targetprocess Review

by Targetprocess, Inc.
4.5
Metascore
based on1,602 reviews
Metascore
5

Asana Review

by Asana, Inc.
4.3
Metascore
based on28,362 reviews
Metascore
6

Basecamp Review

by Basecamp LLC
4.3
Metascore
based on38,307 reviews
Metascore
7

Jira Review

by Atlassian Corporation Plc
4.3
Metascore
based on29,958 reviews
Metascore
8

Trello Review

by Atlassian Corporation Plc
4.2
Metascore
based on1 review
Metascore
9

Zoho Projects Review

by Zoho Corporation
4.1
Metascore
based on687 reviews
Metascore

What is Issue Tracking Software?

Issue tracking helps development teams catalog reported bugs and issues so that they can be resolved quickly. Often they are spotted and squashed during beta testing, but other times they are reported by users and have to be fixed. Some IT project management software have bug tracking features to keep track of these issues. 

Benefits of Issue Tracking

  • Improved quality of a released product or software
  • Improved customer satisfaction
  • Helps development teams identify areas of improvement in their code
  • Helps development teams generate a list of bugs to be fixed that are arranged according to their urgency and priority levels
  • Reduces time spent and costs associated with the development as problems are recognized and rectified preemptively