Welcome to Customer & Sales Growth Tips
Here you will find latest resources relating to Customer & Sales.Jack Daly's tips for Sales Managers04-Jun-2010
Jack Daly – arguably the world’s leading sales trainer - enthralled RESULTS.com clients in New Zealand in 2009 – so much so that our NZ team have invited h..
7 tips for better customer service (and customer loyalty)14-May-2010
This growth tip was inspired by an article in Fast Company (http://www.fastcompany.com/article/seven-keys-to-building-customer-loyalty-and-company-profits?page=0%2C0) magazin..
How important is customer service to you?19-Feb-2010
Social Media means you need to get your act together. With social media your customers now have the means to tell the world about their experience of doing business with y..
New business paradigms in the age of social media23-Oct-2009
Social media has given customers the tools to demand more honest and direct relationships with companies – forging a new era in business transparency and customer engagement. ..
6 Steps for dealing with customer complaints06-Aug-2009
At some point you will have to deal with an upset customer. Your challenge is to handle the situation in a way that leaves the customer thinking you are a great company to deal w..
Jack Daly's sales tips for entrepreneurs31-Jul-2009
Your job is to grow sales – not do sales Entrepreneurs are often too involved in deal making and selling. A sales leader’s job (and if you’re the owner of the business, you a..
How to create a "wow" customer experience24-Jul-2009
New research from Wharton "Discovering 'WOW' - A Study of Great Retail Shopping Experiences in North America" identified the top 5 factors (in order) that drive great customer expe..
Great customer experiences matter10-Jul-2009
A survey entitled the Customer Experience Impact Report was released early in 2009. The survey measured how customers engage with companies - and how both negative and p..
Jack Daly's tips for sales success:10-Jul-2009
How many contacts do your salespeople make with prospective customers? Jack Daly (http://www.jackdaly.net/)presents eye-opening research: 48% of salespeople never fol..
